Over at the excellent Everything Sysadmin blog is a simple test which can be applied to your Sysadmin team to assess its productivity and quality of service. It’s quite straightforward – just 32 things a good quality team ought to be doing, with a few identified as must-have items.
Of course I’m not going to say anything about my current workplace but thought it would be interesting to assess my previous team as of October 2010 when I left. I’m incredibly proud of the work we did and both our efficiency and effectiveness in delivering services with limited resources. That’s reflected in the score of (drumroll…) 31 out of 32!
If you have a Sysadmin team, or work in one, why not quickly run through the test for yourself?